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8D

Definition

8D is a structured, team-oriented method for root cause analysis and corrective action, originally developed by Ford Motor Company. It's widely used in manufacturing, automotive, and quality assurance for solving chronic or complex problems.

Benefits

  • Ensures systematic resolution of complex problems
  • Focuses on eliminating root causes, not symptoms
  • Strengthens cross-functional collaboration
  • Includes both corrective and preventive actions
  • Often required in supplier quality contexts